Hong Kong Health Elite Club (HKHEC) Mobile App Privacy Policy 香港健康導航優越會 (HKHEC) 移動應用程式隱私政策
Last Updated: September 11, 20251. Introduction
Welcome to the Hong Kong Health Elite Club (HKHEC) mobile application (“App”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App, which provides services related to Luxury Medical Beauty, Elite Medical Beauty, Health Navigation, and Vitality World Club memberships. 歡迎使用香港健康導航優越會 (HKHEC) 移動應用程式（“應用程式”）。本隱私政策解釋了我們如何在您使用我們的應用程式時收集、使用、披露和保護您的個人信息，該應用程式提供與奢華醫美、星級醫美、健康導航及活力天地俱樂部會員相關的服務。
2. Information We Collect
We may collect the following types of information:- Personal Information: Name, email address, phone number, date of birth, and payment information when you register for a membership (e.g., Diamond Membership) or redeem services (e.g., Bonus Points Redemption).
- Health-Related Information: Information related to your health and beauty preferences, such as bookings for Gastroenterology, Non-invasive Physical Examinations, or Facial Care, if you consent to provide it.
- Usage Data: Information about how you interact with the App, including pages visited, features used (e.g., Promotions, Vitality World Club), and device information (e.g., IP address, device type).
- Location Data: If you enable location services, we may collect your approximate location to provide location-based services, such as finding nearby HKHEC franchise locations.
3. How We Use Your Information
We use your information to:- Provide and personalize App services, such as booking Luxury Medical Beauty or Health Navigation appointments.
- Process membership purchases (e.g., Diamond Membership) and Bonus Points redemptions.
- Send promotional offers, birthday privileges, and updates about banquets or events.
- Improve the App’s functionality and user experience.
- Comply with legal obligations and protect our rights.
4. Sharing Your Information
We may share your information with:- Service Providers: Third-party providers who assist with payment processing, appointment scheduling, or analytics.
- Franchise Partners: HKHEC franchise locations to facilitate your bookings for services like Onda PLUS, Moxibustion, or Nutritional Therapy.
- Legal Authorities: When required by law or to protect the safety and rights of HKHEC and its users.
5. Data Security
We implement reasonable security measures to protect your information, such as encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.6. Your Rights
You have the right to:- Access, correct, or delete your personal information.
- Opt out of promotional communications.
- Disable location services in your device settings.
- Contact us to exercise your rights under applicable laws, such as the Hong Kong Personal Data (Privacy) Ordinance.
7. Third-Party Links
The App may contain links to third-party websites or services, such as payment processors or franchise partner websites. We are not responsible for the privacy practices of these third parties.8. Children’s Privacy
Our App is not intended for users under 18 years of age. We do not knowingly collect personal information from children.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or by email. Please review this policy periodically.10. Contact Us
If you have questions about this Privacy Policy, please contact us at: 如對本隱私政策有任何疑問，請聯繫我們：
Hong Kong Health Elite Club (HKHEC) Email: support@hkhec.com Website: https://hkhec.com